[NCSA-discuss] OT: Seeking Operations-Savvy Techno-Nerds for User-Testing

Tom Napoles tnapoles at gmail.com
Wed Sep 30 12:11:02 EDT 2009


Hi Shane,

Sounds interesting, let me know the details.

Thanks,

Tom Napoles
Systems Programmer
Pratt School of Engineering
Duke University


On 09/30/2009 11:44 AM, Shane O. wrote:
> All -
>
> BlueStripe Software (my company) is starting another round of user tests
> next week using our website and the latest version of FactFinder. We'd like
> to find some tech-savvy operations types (e.g., NOC Level 1/Level 2 techs,
> Application Administrators for complex apps, Owners of complex web sites,
> etc.) to help us prove the usability (or lack thereof) of our product.
>
> Note: Yes, I realize that trying to make a management product USABLE for our
> users must be an idiotic idea since no other management products seem to
> care about usability, but call me crazy -- it just might work.  ;-)
>
> For this, our ideal test subject would be:
>
>        * Comfortable doing basic system administration (Windows or Linux)
>        * Possessing some post-high school education in a technical field (but
> not necessarily a formal CS background)
>        * 2+ years of experience in IT support
>        * 1+ years experience with multi-tier/complex applications.
>        * Familiar with modern application technologies (e.g., distributed
> apps, web apps vs. CGI, n-tier apps, etc.)
>
> We'd like to find at least 10-12 folks that roughly fit this profile. We'll
> be compensating participants (gift cards equivalent to $75/hour, but don't
> do it for the money -- do it for the love, my brothers and sisters). A
> typical session will last a bit less than an hour.
>
> If this is you and you've got a couple of hours to kill the week of October
> 5th (evening hours are fine), let me know.
>
> Thanks -
>
> Shane O.
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>    



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