[NCSA-jobs] AIX Systems Administrator position in Raleigh

[Owen Stevens]

Windstream Communications - Requisition #243260

http://www.windstream.com/Careers/SearchApply.aspx




We are looking for an experienced Unix Systems Administrator. The
ideal candidate will have a minimum of 4 years experience in
supporting AIX 5.1-7.1 in production environments. Candidates must
have impeccable written and verbal communication skills and have a
minimum of 4 years experience with direct customer support.

What you will be doing:
Technical support, management of multiple on-going projects, direct
participation in complex service turn-up's, enhancement of operations
practices, proactive problem resolution and on-call support
responsibilities. Duties will additionally involve tracking
performance, utilization, platform growth, and adherence to service
metrics for assigned customers.

Responsible for performing the installation, configuration and support of AIX
Secondary technical escalation point within for AIX servers and
related technologies
Create technical documentation for customer environments, processes,
standards, technical training, and support procedures
Provides training and technical leadership to Tier I and Ops
Technician personnel
Participate in an on-call rotation to ensure 24/7 coverage of critical
customer and internal systems
Drive efficient and effective resolution of customer issues
Working knowledge of monitoring and management infrastructures
Must be able to follow established processes and procedures



Required technical expertise:



AIX 5.1-7.1
HACMP
NIM