[TriLUG] good news & bad news
Sat, 3 Aug 2002 08:17:21 -0400
On Saturday 03 August 2002 06:24 am, Mike Mueller wrote:
> On Friday 02 August 2002 23:45, Tanner Lovelace reputedly wrote:
> > RMA it
> > through Western Digital?
> My experience with RMAing through WD was very good.
> There is a diagnostic tool: http://support.wdc.com/download/index.asp
> When I told the tech support rep the code from the diagnostic tool, he
> cut straight to the RMA process. In less than 2 weeks I had a working
The drive was purchased via PCProgress:
But the RMA should go through the Manufacturer... After 30 days the RMA
has to be done via WesternDigital:
Let me know if you need any help RMA-ing the drive.