[TriLUG] Debian vs Mandrake vs Redhat vs . . .

Chris Hedemark chrish at trilug.org
Mon Mar 10 20:11:21 EST 2003


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On Monday, March 10, 2003, at 06:20 PM, Heath Holcomb wrote:

> Of course, if you want to buy a support contract Red Hat is the way to 
> go.

Mind if I ask if you have experience with Red Hat's support 
organization?  Have you opened tickets?  Were they acted upon?  Fixed, 
even?

Reason I ask is that after experiencing Red Hat's support organization 
I cannot recommend to any of my friends at TriLUG to throw their money 
at this service.

Chris Hedemark
PGP/GnuPG Public Key at http://yonderway.com/chris/hedemark.gpg
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