[TriLUG] Request Tracker

[Chris Knowles]

Again, I have no problem with eminently thorough sysadmins doing things
from source... :)  but for those of us who are mortal... 

I would love to get a rundown on the steps to install it.  (and I could
hand you my freshly installed RH9 laptop instead of having to sully one
of your boxes.)

As always Jon, you're a beacon of light.  :)

CJK

On Thu, 2003-06-26 at 13:06, Jon Carnes wrote:
> I've gotten RT Tracker up and running - but I did it using the source
> files ("not in the face, not in the face!")
> 
> If you like I'll install it on my RH9 Laptop and then send you the steps
> (or sell you the laptop for a couple of hundred bucks and you'll have
> everything you need).
> 
> Jon
> 
> On Thu, 2003-06-26 at 11:29, Chris Knowles wrote:
> > OK, I've been looking around at bug/trouble/request ticket systems for
> > awhile, and from what I've been able to read, Request Tracker seems to
> > be the one that will work for my needs, but...
> > 
> > I can't get it to install.  I've been trying on RH8 and 9 using the
> > (then) current versions of RT.  Most recently it's RH9 and RT-3.0.2
> > 
> > Can anyone give me a hand?  I *think* I've gotten the dependencies
> > answered, though I would love to have RPM based packages.
> > 
> > Basically what I would *really* like is a tutorial page from somewhere,
> > though Google doesn't find anything.
> > 
> > (Heck, even just pointing out any caveats in the manual provided should
> > help.)
> > 
> > CJK
> 
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-- 
Chris Knowles <chrisk at trilug.org>