[TriLUG] RE: [TNTUG-discussion] Faxing solution, outbound particularly, in bound maybe

[Tim Hazlehurst]

We've used RightFAX for years here... We put a Brooktrout board in the fax
server to handle inbound faxes to a bank of DID numbers, and outbound faxing
via 2 analog lines. It's worked well for us. 
 
Most of our users use the fax client software that comes with the product to
manage their fax mailboxes, and you can also integrate it with Exchange as
far mailboxing goes. A quick way to send faxes is to print from any
application to the RightFAX printer, which then presents a dialog box for
the rest of the fax info (fax #, cover sheet info, etc). In my experience,
the fax contact info can be pulled directly in from the Outlook contacts,
when available. You can customize cover pages, redirect/forward/autoprint
inbound faxes, etc. It also has OCR capabilities that allow it to scan cover
pages to see who a fax is destined for, but we haven't used that feature...
It's pretty flexible and has worked well for us.
 
 

-----Original Message-----
From: Turnpike Man [mailto:turnpike420 at yahoo.com]
Sent: Monday, October 20, 2003 5:24 PM
To: TNTUG-discussion at yahoogroups.com; trilug at trilug.org
Subject: [TNTUG-discussion] Faxing solution, outbound particularly, inbound
maybe


Running on a W2k Server based network, Exchange Server 2000, Outlook XP
clients...

I'm looking for a solution, either open source (linux preferred) or windows
based, for setting up centralized faxing.  Currently folks have to open a
document, print it, go to the fax machine, send the fax.  I'm looking for
something where users can easily open a document and submit a fax
electronically.  The fax server software would handle queues.  If possible,
integration with Outlook for client side would be great, to be able to make
use
of the "Fax" field in an Outlook Contact.  Fax server would also need to
have
decent logs, which could be queried easily if necessary, possibly even web
front end managed.

It would seem to me that submitting to a "network printer" which acted as a
fax
queue on the server makes the most sense.  Although this doesn't necessarily
integrate with the Outlook Contact info, it is certainly more universal than
client software and Outlook plugins.  Hylafax is the first recommendation I
have received (www.hylafax.org), but I am certainly open to other options. 
Consideration for incoming faxes and how to route those, possibly to
people's
Inbox on Exchange would be great.

thanks,
David



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