[TriLUG] OT: Retail Sharkso

Aaron S. Joyner aaron at joyner.ws
Tue Apr 20 07:20:51 EDT 2004


Two suggestions.  First off, email feedback at intrex (dot) net.  It 
really does get read by people who have the ability to make changes.  
Let them know that you would purchase support for your Intrex system, if 
such support were available.  I won't guarantee you that they're going 
to be hiring someone over night because of your email, but I know if I 
were the person making hiring decisions (just to be clear, I'm not), it 
would certainly make me consider Linux experience as a more valuable 
trait next time I looked at a resume.

As a second suggestion, do it in numbers.  Generally, it is my 
impression that the amount of people wanting commercial support from an 
Intrex store (or any retail location for that matter) for a Linux 
installation is very small.  If that impression is wrong, make your 
voices heard.  It's all about the economics of volume, if it's clear 
that people are wanting support, then Intrex (and other stores) can 
adapt to provide that.  I don't want this aspect to center on being 
Intrex specific.  From a general evangelism point of view, your previous 
email is right on track - let the right people (see above) know that 
you're interested in Linux support, and that they're loosing potential 
revenue by not providing it.

Just my two cents,
Aaron S. Joyner


ALFRED JOHNSON wrote:

> Changing the subject a bit, I have an "Intrex experience" to relate 
> which happened just today at the Cary store. The Cary store used to 
> have technicians who could work on Linux systems (they were NCSU 
> students).  I've been a satisfied customer at Intrex for many years, 
> so I asked Scott whether or not they had obtained another "Linux 
> technician" to work for their customers who prefer to run Linux (such 
> as myself). Scott replied that they "didn't because there weren't 
> enough customers asking for Linux repairs".  So the only thing they 
> can repair is WINDOZE  machines. Now I know that there are a lot of 
> Tri-luggers who have purchased their computers or computer parts at 
> Intrex. I'm suggesting that we bombard Scott suggesting that they get 
> at least one Linux technician who can work on our Intrex boxes.
> At the moment Scott thinks that there aren't many Linux users buying 
> Intrex computers and parts !!!  As for the DVD prices, Compusa not 
> only has the cheapest blank DVD's all the time, they regularly have 
> great sales on the Compusa brand usually at holidays. Moreover, I have 
> had problems burning DVD-R's in my Panasonic machine.  When I sent it 
> off to Panasonic to be repaired, they informed me that the quality of 
> DVD's varies wildly. They even sent me a list of their experiences 
> with various brands of DVD's. They said that they have constantly had 
> problems with Memorex disks more than any other brand. They 
> recommended Fuji and Compusa at the top of their list. ---al Johnson
> =================================
> I don't know what you consider to be very expensive, but at the moment 
> blank DVDs actually on sale (have been for a week or two).  Right on 
> the front page (http://www.intrex.net/) - 10 packs - Buy two get one 
> free.  I actually heard a rumor today though, that some people have 
> had reliability / coaster issues with them, and since I'm rather 
> stocked for DVD-Rs at the moment I have yet to purchase any.  Anyone 
> else have any practical experience to share?
>
>>
>> Just to be fair, I poked CompUSA's website real quick to compare 
>> prices.  The best deal I could find was on unknown or CompUSA brand 
>> DVD-Rs in pack sizes from 25 to 50 which were approximately $1 a 
>> piece (same basic price as at Intrex).  Note that those were 1x 
>> discs, not 4x discs.  The ones we have at Intrex I'm fairly sure are 
>> KHypermedia or some other off-brand, but are 4x as opposed to 1x, and 
>> at the same cost.  Is there some in-store special or particular 
>> bundle deal from CompUSA that I'm overlooking?
>>
>> Aaron J.
>>
>> ALFRED JOHNSON wrote:
>>
>>> On the other hand, Intrex has extremely expensive blank DVD's while 
>>> Compusa has the cheapest.  The biggest mistake most shoppers make is 
>>> assuming that just because a store is the cheapest on product X that 
>>> they must be the cheapest on product Y.  Just about every store has 
>>> it's loss leaders and products priced sky-high. Anything you need to 
>>> obtain at the lowest price needs to be compared in every store that 
>>> sells it. -- Al Johnson.
>>> On Friday, April 16, 2004, at 03:57 PM, Kevin Flanagan wrote:
>>>
>>>> If you are in the N Raleigh area, I'll give you a dozen for free!  We
>>>> boxes of the things.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>> Retailers need to compete with online competition and get their act
>>>>> together.  Example Compusa.  I needed a plain power cable for a PC.
>>>>> Price  at CompUSA $19.99.  Price at Intrex $1.50.  Give me a break 
>>>>> there
>>>>> is no  explanation between the two prices.  If anything Compusa 
>>>>> should
>>>>> be  cheaper.  I can take a markup for convienence but that is a 
>>>>> little
>>>>> excessive.
>>>>>
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>>>>
>>>>
>>>>
>>>>
>>>>
>>>> +------------------------------------------------+
>>>> Military justice is to justice what military music is to music.
>>>>
>>>> Groucho Marx
>>>>
>>>>
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