[TriLUG] Re: OT: Dial-Up ISP

[Lance A. Brown]

For a whiel I was having network-related issues with RoadRunner and 
ended up calling them several times over the course of a few weeks to 
get it resolved.  By the end of it, I would cut off the first-line 
person and immediately state that I'm a linux user, this is not a 
computer or OS related problem, and please pass me on to your next line 
of support.  Usually worked.  I've never been hung up by RR tech support 
doing this.

--[Lance]

Jeremy Portzer wrote:
> I'm not trying to defend RR here, but why did you tell them you were
> using Linux?  It wasn't relevant to your problem.  Just use a "don't
> ask, don't tell" policy and you should have no problem getting support
> (for the network).
> 

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