[TriLUG] OT:<rant>Intrex just lost a customer</rant>
Aaron S. Joyner
aaron at joyner.ws
Mon May 17 06:41:31 EDT 2004
Yeah, it's very true. The Intrex 601 Aluminum red and blue cases are
rather strange that way - the drive bays aren't nearly as smooth as the
steel cases. I've often wondered if it's a byproduct of the way
aluminum slides against aluminum (not so likely) or a imprecision in the
way the aluminum is formed that makes them not quite as precise as the
steel cases, so they simply don't fit as well. Unfortunately, I haven't
found an answer yet. :)
Aaron S. Joyner
William Sutton wrote:
>OK, I may or may not order any more computer cases (I already have 3 PCs
>and a laptop), but IMHO, the Antec cases you guys carry are the best.
>However, I prefer mine without windows or side panel fans...unfortunately
>the last case I bought had the fan, and the one before had a window...
>Also, fwiw, the aluminum framed cases aren't up to the standards of the
>steel framed ones. The steel framed disk cages snap in and out cleanly.
>The aluminum ones bend and stick when you try to insert/remove them, which
>is a real nuisance.
>Just my $0.02....
>William, who despite being on Central time also needs to go to bed...
>On Mon, 17 May 2004, Aaron S. Joyner wrote:
>>Okay, I just got in from Ohio and 10+ hours in the car. I'm going to
>>touch on this very briefly before I hit the sack to make work in 6.5
>>hours. Even given the continued growth of this thread, I think my first
>>response covered Dave's concerns about as well as possible. You simply
>>need to take it up with the manager at one of the stores. I don't
>>understand the particular circumstances under which you spoke to Mark as
>>the only option in the Wake Forest Road (Raleigh) store, and that he was
>>the last response - perhaps the manager or asst. manager were out to
>>lunch. Again, I'm sorry you were unable to speak with one of them at
>>that moment, but that is the appropriate course of action. If you're
>>not satisfied there, email feedback at intrex*net to reach a human who
>>will honestly care about your feedback (not to imply the store employees
>>do not - quite the opposite is true, but simply to clarify that it's not
>>an automated bit bucket).
>>To clarify that particular product (the internal USB card reader) a bit
>>further (and answer Jon's concerns about it's quality) - I use one
>>myself, at least once or twice a week. I've had it since we first
>>started carrying them (probably close to a year ago), and I think
>>they're great devices. The reason that it's an exposed PCB is it's 3.5"
>>floppy-bay sized, and the plastic shell simply provides minimal
>>protection on the bottom, and a plastic front that is exposed to the
>>outside of the case. There is little to no heat produced by the device
>>- I've never noticed one to be warm, even under use (I just verified
>>this with mine copying 750Megs of Photos off a 1Gig CF Card). The
>>exposed PCB is simply a inexpensive way to make an easily accessible
>>internal mini-usb (usb a) connector, and keep the cost of the box down
>>(it is a 3.5" internal 6n1 card reader with changeable colored face
>>plates, two usb cables - usb b as well as headers, etc, for $20 after
>>all). There really is very little danger of doing any damage to the
>>components, in my opinion. I stated it before in the interest of
>>explaining all the angles associated with diagnostics and return - not
>>that I thought Dave might have actually damaged it, as I attempted to
>>As for the particular products we carry, I find that we carry quite a
>>diverse range of parts, from the really-cheap stuff, to the rather nice
>>components that actually sell. You must remember, this is a business.
>>It's not my personal geek warehouse. :) We'd carry all kinds of random
>>and obscure low-volume stuff if I ran the shop. :) We'd probably also
>>go under in short order. Fortunately though, the show is run by some
>>very knowledgeable people who try very hard to isolate what our
>>customers want and actually will buy. As Justin pointed out, Intrex has
>>been around for an awful long time, they have to be doing something
>>right. I've been thoroughly impressed (both inside and outside of the
>>company) that Intrex ha been able to weather the storms of the market so
>>effectively. With all that said...
>>We'd LOVE to hear what products you'd like us to stock. What you think
>>is good to have, Linux-friendly, or Linux-specific even. There really
>>isn't much in the hardware arena that's Linux specific, but think about
>>particular things that we may not carry, and let us know. General
>>non-Linux related things are great too. Bring a list with you to the
>>next TriLUG meeting. We'll be there, with real decision makers present,
>>who want your feedback. We're even buying the pizza. :) Keep in mind,
>>I can't promise that we'll carry the particular widget that you need
>>(for that matter I can't promise much with any weight :) ), but if
>>there's a reasonable demand for a product or type of products, I'm sure
>>we'll be glad to meet it.
>>Well that only took 30 mins. :) Time for sleep!
>>Good night TriLUG,
>>Aaron S. Joyner
More information about the TriLUG