[TriLUG] Is BellSouth DSL service better than Time WarnerCable connection
uncleben at mindspring.com
Tue Jun 29 08:05:44 EDT 2004
Two things. First, Time Warner Cable (TWC) and Time Warner Telecom (TWTC)
are two different companies, for all intents and purposes, running separate
networks. So please don't apply TW Telecom's status to that of the TWC
Secondly, TWC has recently rolled out a new service: Digital Phone. This
service has required us to clean up our network and the cable plant
significantly. Most TWC customers, even those who have long had trouble,
have seen improvements in their cable modem service since this effort began
a number of months ago.
Tayfun, if you're having trouble with your cable modem connection, and do
not believe that you're getting the speeds that you should be, my first
question would be to ask if you've contacted support about this problem. If
not, you really need to log a call to them, and ask for someone to come out
and check your cable connection to see if there is a plant issue that is
causing you to see the reduced speeds. Additionally, finding out if your
neighbors are experiencing the same problems is helpful, because it helps to
determine if the problem is isolated to your house, your tap, or your cable
node, and gives the cable techs some place to start looking for problems.
The significantly reduced speeds you're reporting should be traceable. Do
make sure, however, that you are free of any viruses, zombies, or Trojans if
you have any Windows boxes in your network. Those could cause significant
speed problems for the remaining boxes on your network, as they may eat up a
massive amount of bandwidth by sending emails and other malicious traffic.
If you have trouble getting through support to get a tech out to your house,
let me know. I won't guarantee that I'll be able to do anything to help,
but I can certainly try.
"Those that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
> -----Original Message-----
> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org]On
> Behalf Of Jon Carnes
> Sent: Monday, June 28, 2004 10:23 PM
> To: Triangle Linux Users Group discussion list
> Subject: Re: [TriLUG] Is BellSouth DSL service better than Time
> WarnerCable connection
> TWTC recently did a reorganization (redesign) of their internal network.
> My best guess is that they are getting ready to roll out some new types
> of services.
> Unfortunately (read as: in my opinion), they have done a botched job of
> it. From what we are seeing, packets are being encapsulated (and
> fragmented), so that the internal routers and switches are doing twice
> the work they used to do for the same load. This is highlighting all
> the weak spots in TWTC's network.
> Our DSL customers with SouthernBell and Verizon are all doing very well.
> No problems. In fact the SB customers are seeing better service and less
> So while TWTC becomes a victim of their own success, the monolithic
> Bells seem to be rising to the challenge of the current load.
> BTW: my best guess as to what TWTC is prepping for - Video/music on
> demand via your internet connection, maybe even video conferencing...
> Jon Carnes
> On Mon, 2004-06-28 at 21:26, Tayfun Teksoy wrote:
> > Is BellSouth DSL service better than Time Warner Internet connection.
> > Recently I am experiencing problems with time warner cable
> modem connection.
> > My connection speed varies between 1000kbps and 300kbps down link,
> > 80kbps and 300kbps uplink.
> > My recent test shows *582**/ 310*kbps.
> > I am frustrated with inconsistent link speeds,time outs and considering
> > to switch to Bell South DSL connection.
> > Does any one have experience with both and compare the advantages and
> > disadvantages of each.
> > Is DSL connection Linux friendly, it seem like they do not
> support Linux
> > on their web page.
> > Thanks in advance for all responses.
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