[TriLUG] Slightly OT:Vonage vs. TWC Phone Service

Jimmy Dorff jdorff at nortel.com
Fri Oct 7 11:24:45 EDT 2005


In general I would agree with you, however in one particular case no.
They had TWC phone and switched to Vonage to save money.  With TWC it 
worked prefectly.  Vonage has given them nothing but problems.

Don't mean to bash Vonage at all, just reporting a first hand experience.

http://en.wikipedia.org/wiki/YMMV :)

-Jimmy

jonc wrote:
> In these incidents the customer problems are most likely due to internet
> connectivity problems. As we always tell our Soho customers:
>   If the network is good, it works like magic
>   If the network is bad, the results will be tragic...
> 
> I'll wager that the happy TWC customer would be just as happy with
> Vonage - since their connectivity is good. They might even be happier
> with Vonage since they would get more features for less cost.
> 
>



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