[TriLUG] Re: seeking help-desk ticket tracking tool
Lance A. Brown
lance at bearcircle.net
Thu Feb 9 18:43:02 EST 2006
Michael Alan Dorman wrote:
> "Lance A. Brown" <lance at bearcircle.net> writes:
>>Check the documentation and RT wiki. RT is quite fliexible in handling
>>users and you may be able to wedge in your LDAP userbase using a perl
>>module or via an htaccess-style authentication request.
> You can authenticate via LDAP very easily, but you still have to
> create the accounts within RT in order for them to be granted rights.
True, but that could be scripted.
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