[TriLUG] Re: seeking help-desk ticket tracking tool

[David McDowell]

I forgot to thanks folks and close up this thread with the resolution,
so here it is.

I added this section to my RT_SiteConfig.pm

# Enable ApacheLDAPAuth
Set($WebExternalAuth, 1);
Set($WebFallbackToInternalAuth, true);
Set($WebExternalAuto, 1);

That was it.  Since Apache was already working with my AD via:
http://www.turnpike420.net/linux/Apache_ADS_AuthLDAP.txt
(This was applied to the Directory for RT inside the virtualhost in
the conf.d/rt.conf file.)

All I had to do was add the above and create the RT user for each
person I wanted to allow in, password in RT is completely overlooked
as this solution presumes if you auth'd in the browser, your username
must be you, so if that username is in RT, then you can be that person
and use RT.  :)

Anyway, thanks to those who helped!
David McD



On 2/9/06, Lance A. Brown <lance at bearcircle.net> wrote:
> Michael Alan Dorman wrote:
> > "Lance A. Brown" <lance at bearcircle.net> writes:
> >
> >>Check the documentation and RT wiki.  RT is quite fliexible in handling
> >>users and you may be able to wedge in your LDAP userbase using a perl
> >>module or via an htaccess-style authentication request.
> >
> >
> > You can authenticate via LDAP very easily, but you still have to
> > create the accounts within RT in order for them to be granted rights.
>
> True, but that could be scripted.
>
> --[Lance]
>
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