[TriLUG] unpleasant experience at intrex cary

mark mark at thefowles.com
Sat May 27 15:32:37 EDT 2006


I had my card with me - They said that only certain parts and such were 
discounted - none of which I purchased I guess when I pieced together my 
computer...

Thanks,
Mark

Jason Tower wrote:
> just so everyone knows, i'm forwarding a couple of these posts to our 
> contact at intrex.  it sounds like a few of their employees are 
> unaware of the trilug discount that was promised to our members.  i'm 
> sure that will be rectified in short order.
>
> that being said, i'm quite certain that you will need your trilug card 
> to obtain the trilug discount.  a membership number provided verbally 
> isn't going to mean anything to an intrex employee.  it can't hurt to 
> ask, but if they refuse you can't really blame them.  heck, i buy 
> parts from intrex from time to time and have never gotten a discount 
> because i never have my trilug card with me.
>
> jason
>
> mark wrote:
>> I bought a computer there a few weeks ago - They didn't except my 
>> card towards anything. They weren't rude but not customer friendly 
>> either - I don't think I'd shop there or recommend them to anyone 
>> either.
>>
>> Mark
>>
>> Dave Sorenson wrote:
>>
>>> I had an unpleasant experience at Intrex off of Six Forks as well.
>>> Rudeness and customer unfriendly policies will keep me from shopping or
>>> recommending them to anyone except people I do not like ;-)
>>>
>>> Dave
>>>
>>>
>>>
>>>  
>>>
>>>> all,
>>>>
>>>> content:
>>>> does anyone know if intrex has a policy requiring that we have our
>>>> membership card with us at the time of purchase? i was just at the 
>>>> cary
>>>> store, called my wife to get the number off of the card, and had the
>>>> discount refused by someone that said that he was the manager 
>>>> because i
>>>> didn't have the card with me.
>>>>
>>>> additional discourse:
>>>> i confess that i was rather taken aback by his changing story about if
>>>> it was company policy or store policy or his policy. at one point he
>>>> stated that he didn't care if it was company policy or not but that it
>>>> was his policy. he later recanted that and said that it was "his
>>>> understanding of company policy".
>>>>
>>>> as i left i told him that i was very dissatisfied with the transaction
>>>> in general and specifically with my interaction with him. he stated 
>>>> that
>>>> he was equally dissatisfied with his interaction with me. i confess 
>>>> that
>>>> i stepped over the "rude" line there. was it appropriate for him to 
>>>> make
>>>> such an unprofessional (even if honest) statement to me? (rhetorical
>>>> question.)
>>>>
>>>> conclusion:
>>>> anyway, i'm curious if anyone knows what the company policy is. a 
>>>> quick
>>>> perusing of the trilug and intrex sites did not yield anything for me.
>>>>
>>>> thanks,
>>>> stan
>>>>
>>>> Stan B. Briggs
>>>> +++++++++++++++++++
>>>> www.oBoJ.org: openBBQ/openJAM is a celebration of food, music, and 
>>>> good
>>>> times. Attendance is open to all who wish to enjoy some BBQ, accoustic
>>>> live music, and the company of others in the spirit of the Open Source
>>>> community while supporting an excellent public cause
>>>> [www.FriendsOfDix.org].
>>>> +++++++++++++++++++
>>>>
>>>>
>>>>
>>>> -- 
>>>> TriLUG mailing list        : 
>>>> http://www.trilug.org/mailman/listinfo/trilug
>>>> TriLUG Organizational FAQ  : http://trilug.org/faq/
>>>> TriLUG Member Services FAQ : http://members.trilug.org/services_faq/
>>>>
>>>>     
>>>
>>>
>>>   
>>
>>




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