[TriLUG] OT: local laptop repair recommendation
bbell at kneecap.net
Fri Jul 7 23:34:52 EDT 2006
I want to second that reccomendation - I was very impressed with their
service on my Thinkpad A20M (slightly older model). I also dealt with
Len and was very pleased with the quality of work and the prices. Would
definitely go back.
Ditto on the "hole-in-wall" status, but you must overlook it!!!
Christopher L Merrill wrote:
> I wanted to relate my last two experiences with a local shop - both
> The store is "Absolute Computers" - http://absoluteraleigh.com/ - in
> I should preface this with a caveat - my Thinkpad is critical for
> doing my job. If it is not working, then I'm not working - which
> is a direct hit to the bottom line for our small company. So while
> I don't want to throw away money, I need this thing working all the
> time. I use it 10 or more hours a day and a good amount on weekends.
> A month or two ago, my Thinkpad T30 suddenly only had 512M memory - it
> previously had 1G. After a quick google, I called up "Len" at Absolute
> and he identified the problem quickly (apparently T30s are known to
> have problems with the front slot. Even though many of the online
> sites claim the T30 can only handle 512M modules, he assured me that
> it could handle a 1G module - allowing me to stay at 1G RAM using
> only 1 module. He even traded me a 1G module for my 2 512M modules
> for a small fee on the spot.
> Yesterday, the display died. Worked fine with an external monitor.
> I called him up, he said to stop by and he'd check it out immediately.
> In less time than it took me to have lunch, he diagnosed the problem
> and had it ready by the time I could get back to the shop. $250
> installed for a replacement LCD screen - all done in about an hour.
> BTW, they seem to specialize in laptops.
> I should warn you though, their shop is a hole-in-the-wall. The first
> time I walked in I thought "I don't think I want to leave my precious
> Thinkpad _here_". The shop is not impressive, but the service is.
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