[TriLUG] Open NMS

Magnus magnus at trilug.org
Wed Feb 7 11:32:20 EST 2007


Ralph Gill wrote:
> Has anyone had any experience with Open NMS? Any recommendations pro or 
> con?

Yes!

> Our company is interested in looking at this management system and I just
> wanted to obtain some input/opinions if possible.
> 
> Thank you in advance for your help.


It's been a little while since I used it.  I'm at a company now that has 
their own solution but at another shop I not only had OpenNMS but I was 
paying for support of it.

The support was superlative, probably the happiest I've ever been 
submitting an invoice to Accounts Payable for a support contract.  I was 
running what was at the time an "oddball distro" (CentOS) and they 
adapted without flinching.  Any growing pains we had were dealt with 
promptly and with great care.

Would I buy an OpenNMS support contract again if I were in a position 
to?  I would answer that with an enthusiastic "YES".

Of course you can also run it for free and that works great, too. 
Having run OpenNMS and Nagios in different shops, Nagios made me miss 
OpenNMS.



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