[TriLUG] CALEA rules (was Re: Record Phone Interviews? Anyone done this?)

Tanner Lovelace clubjuggler at gmail.com
Tue Jun 5 22:10:59 EDT 2007


On 05 Jun 2007 21:47:58 -0400, Jon Carnes <jonc at nc.rr.com> wrote:
> Yep. We funnel calls to be recorded through an Asterisk Gateway that has
> that sole purpose. Asterisk monitors both sides of the conversation and
> on hangup, combines them into one WAV file.
>
> We store the WAV files in the clients web area where they are available
> immediately. Later in the depths of the night we compress the WAV files
> into other formats like OGG for archive purposes.
>
> This is also our current CALEA solution.

Jon,

Under CALEA, how long are you required to store these recordings?  And,
how long does the customer have access to these recordings?  I assume that
even if the customer doesn't want his calls recorded that he can't opt out of
it because of the CALEA requirements?

Cheers,
Tanner

-- 
Tanner Lovelace
clubjuggler at gmail dot com
http://wtl.wayfarer.org/
(fieldless) In fess two roundels in pale, a billet fesswise and an
increscent, all sable.



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