[TriLUG] time warner business class

Carl Crider c.crider at gmail.com
Tue Nov 27 16:39:41 EST 2007


 I second the above statements. As a sys admin for a local [Durham]
non-profit, our service was not worth the 20% discount. Notes, the firewall
support [if you use their hardware] is farmed out to another provider, and
it was terrible.

 I have a large list of "not good" things. You can email me for the rest.

-Carl






On Nov 27, 2007 4:27 PM, Dave Sorenson <dave at logicalgeek.com> wrote:

> We had em for a while for our online learning servers. We could almost
> schedule a 3-6 hour down time every 3 months or so. We dropped them and
> found another provider. The fact that the e-mail doesn't work a) doesn't
> surprise me. and b) speaks volumes about how good they are.
> YMMV, but here in Durham our experience was less than good.
>
> Dave
>
> James c. Jones wrote:
> > Good Afternoon,
> >
> > Anyone using Time-Warner business class in the Raleigh-Durham area? If
> > so, do you have a representative's name and telephone number.
> >
> > Their email doesn't work. A sad situation for an internet provider.
> >
> > jcj
> >
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