[TriLUG] Posting complaint about company ...?

Tarus Balog tarus at opennms.org
Thu Jan 24 10:00:23 EST 2008


On Jan 24, 2008, at 9:42 AM, Carl Crider wrote:

> I would like to warn people about dealing with a certain local  
> company.
> However, what are the rules concerning this? It's a case of fraudulent
> behavior on their part, and it is software-related.

Depends on your comfort level for liability. (grin)

I'm known for spouting off at the mouth a lot, but when I want to be  
critical of someone or some company in a public forum, I try to stick  
solely to the facts. An example:

"I bought a widget from xyz company. They advertised it as an a-class  
widget, but it turned out to be a b-class widget. When I tried to get  
them to return my money, I was told that they would not, hence I will  
not be doing business with them anymore."

That statement implies fraud, without actually using the word. IANAL,  
but by simply stating the facts and letting others come to their own  
conclusion should not expose you to a libel suit. Just make sure you  
can back up the facts you use.

-T

_______________________________________________________________________
Tarus Balog, OpenNMS Maintainer             Main:   +1 919 533 0160
The OpenNMS Group, Inc.                     Fax:    +1 503 961 7746
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