[TriLUG] email archiving and viewing

Ivan Panarusky panaruskyi at gmail.com
Fri Mar 13 15:15:35 EDT 2009


I'm not sure if this is the right tool, but you could try OTRS.

On Fri, Mar 13, 2009 at 8:35 AM, Lee Fickenscher <elfick at gmail.com> wrote:

> I had considered this as it seemed the easiest route. However, I need a way
> for the sender/recipient to tag things with a project number. This isn't
> hard as a sender, but I couldn't see a way to do it as a recipient. Maybe I
> should have noted that not all "team" members are within our organization.
> We also deal with other engineers, architects, etc. who all use different
> internal job numbers/names for their projects. So while I could set up a
> list per project, there is no guarantee, in fact it is a pretty safe bet,
> that not all email regarding that project will be directed to that list.
> -Lee
>
> On Thu, Mar 12, 2009 at 7:58 PM, Matt Pusateri
> <mpusateri at wickedtrails.com>wrote:
>
> > Why don't you just set up mailman, an archive it all that way.  Mailman
> is
> > ideal for project teams.
> >
> > Matt P.
> >
> >
> > On Mar 12, 2009, at 9:48 AM, Lee Fickenscher wrote:
> >
> >  Hey all,I'm looking for suggestions on email archiving software.
> >> The situation is that we have project teams that get emails individually
> >> that we need to be able to archive in a central location so all members
> >> can
> >> view the communications.
> >> We currently use thunderbird and postfix with cyrus imap.
> >> I think it would be preferable to have those emails saved completely
> >> outside
> >> the mail system in portable format (txt, rtf, pdf).
> >> Thanks,
> >> Lee
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> >
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