[TriLUG] OT: Seeking Operations-Savvy Techno-Nerds for User-Testing
shaneodonnell at gmail.com
Wed Sep 30 11:43:26 EDT 2009
BlueStripe Software (my company) is starting another round of user tests
next week using our website and the latest version of FactFinder. We'd like
to find some tech-savvy operations types (e.g., NOC Level 1/Level 2 techs,
Application Administrators for complex apps, Owners of complex web sites,
etc.) to help us prove the usability (or lack thereof) of our product.
Note: Yes, I realize that trying to make a management product USABLE for our
users must be an idiotic idea since no other management products seem to
care about usability, but call me crazy -- it just might work. ;-)
For this, our ideal test subject would be:
* Comfortable doing basic system administration (Windows or Linux)
* Possessing some post-high school education in a technical field (but
not necessarily a formal CS background)
* 2+ years of experience in IT support
* 1+ years experience with multi-tier/complex applications.
* Familiar with modern application technologies (e.g., distributed
apps, web apps vs. CGI, n-tier apps, etc.)
We'd like to find at least 10-12 folks that roughly fit this profile. We'll
be compensating participants (gift cards equivalent to $75/hour, but don't
do it for the money -- do it for the love, my brothers and sisters). A
typical session will last a bit less than an hour.
If this is you and you've got a couple of hours to kill the week of October
5th (evening hours are fine), let me know.
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