[TriLUG] Time Warner price increase

Clay Stuckey claystuckey at gmail.com
Thu Dec 3 10:18:47 EST 2009


Its easy. call them and ask about the increase. Once they explain, say
that you will not pay and will move to another service provider. They
will ask you if you want to talk to their "retention" dept where they
will offer you a better deal.


Clay

On Thu, 2009-12-03 at 10:15 -0500, Ronald H Evans wrote:

> I just checked my Time Warner bill for last month and the price had
> increased ten percent!  I only buy Internet access and have been paying
> 49.95 and now it is 54.95.  I feel that one has to take a stand
> somewhere and in this case the increase seems totally unjustified,
> especially considering the weak economy.  It's just another greedy
> corporate money grab.
> 
> Any ideas on how to fight this kind of thing?  I called their complaint
> line a few minutes ago.
> 
> Ron
> 
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