[TriLUG] Time Warner price increase

[Carl Crider]

I use Earthlink thru TWC. I called 6 months ago and asked for the
promotional price of
29.99 due to "the economy". They had no issues giving me the price break in
order
to keep a decade+ customer. This was month-to-month as well.




On Thu, Dec 3, 2009 at 10:28 AM, Hawkins, Kevin <Kevin.Hawkins at lfg.com>wrote:

> This is so true. I did it last week and had it dropped from $54.95 to
> $34.95 for the next 12 months. No contract, just month to month billing.
>
> Kevin
>
> -----Original Message-----
> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On
> Behalf Of Clay Stuckey
> Sent: Thursday, December 03, 2009 10:19 AM
> To: Triangle Linux Users Group General Discussion
> Subject: Re: [TriLUG] Time Warner price increase
>
> Its easy. call them and ask about the increase. Once they explain, say
> that you will not pay and will move to another service provider. They
> will ask you if you want to talk to their "retention" dept where they
> will offer you a better deal.
>
>
> Clay
>
> On Thu, 2009-12-03 at 10:15 -0500, Ronald H Evans wrote:
>
> > I just checked my Time Warner bill for last month and the price had
> > increased ten percent!  I only buy Internet access and have been
> paying
> > 49.95 and now it is 54.95.  I feel that one has to take a stand
> > somewhere and in this case the increase seems totally unjustified,
> > especially considering the weak economy.  It's just another greedy
> > corporate money grab.
> >
> > Any ideas on how to fight this kind of thing?  I called their
> complaint
> > line a few minutes ago.
> >
> > Ron
> >
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