[TriLUG] [OT] Recommendations for hosted VoIP
jonc at nc.rr.com
jonc at nc.rr.com
Thu Aug 5 00:24:32 EDT 2010
Well, I'm not going to be an unbiased opinion... but others have spoken well of us already, so I'll chime in.
I run the technical side of FeatureTel - and when it comes to VoIP we know what we are doing. We are on-net with TimeWarner and ATT (so folks on those network never touch the internet to get to us). Of course with Fusion you would connect directly to us with a Data T1 - fantastic voice quality, but only up to 1.5 Mb of internet bandwidth.
We don't recommend DSL (though some of our customers use it). DSL has some design issues that make it particularly poor as a choice for VoIP. We *do* recommend cable internet or fiber. Both these work particularly well.
You can test your connectivity to FeatureTel across a 24 hour period by going to vtest.featuretel.com and choosing the 24 hour test. It is a very accurate indicator of what your VoIP service would be like using your current setup. Of course we would want you to modify or update your firewall to put in place Bandwidth shaping and QoS...
---- Brian Henning <bhenning at pineinst.com> wrote:
> Hi List,
> Our small company is evaluating options for moving from POTS to a hosted
> VoIP solution.
> I recall some time ago there was a fairly active TriLUG list member who
> worked for FeatureTel. That led me to consider popping the question here,
> and looking for some folks to offer suggestions.
> I'd be very appreciative of any input, preferably off-list, from both
> vendors and consumers of hosted VoIP solutions in the Triangle area. I'm
> looking for pros and cons, so that I can make some sort of rational choice.
> Here's some more about our company:
> + We are located off Triangle Drive (across US-70 from The Original Mattress
> + We have four full-time in-office employees, and two part-time
> mostly-from-home employees.
> + We currently have BellSouth DSL which, according to a dslreports.com speed
> test I just ran, gives us about 6Mbps down and 384 kbps up.
> + We make relatively routine use of Skype's voice and video features to talk
> to folks in our parent company office in Grove City, PA.
> + We also have a VPN setup to Grove City using SonicWall hardware endpoints.
> The VPN sees medium-to-low traffic.
> We are interested in evaluating solutions that either use our existing ISP
> or involve other public and/or private WAN technologies such as T1s, etc.
> (e.g. FeatureTel's FUSION service).
> I'll probably cross-post most of this to triangle internetworkers, so
> apologies to those who are on both lists and see this message twice. :-)
> Brian Henning, Software Engineer
> /\ Pine Research Instrumentation
> //\\ 5908 Triangle Drive
> ///\\\ Raleigh, NC 27617
> ////\\\\ USA
> || phone: 919.782.8320
> fax: 919.782.8323
> email: bhenning at pineinst.com
> This message was sent to: Jon Carnes - cybertooth <jonc at nc.rr.com>
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