[TriLUG] OT: Earthlink and ISPs
bimasakti at gmail.com
Sun Dec 5 21:38:48 EST 2010
On Fri, Dec 3, 2010 at 4:19 PM, John Broome <jbroome at gmail.com> wrote:
> On Fri, Dec 3, 2010 at 15:40, Bill Farrow <bill at arrowsreach.com> wrote:
>> On Fri, Dec 3, 2010 at 3:20 PM, Jim <jjtuttle at trilug.org> wrote:
>>> So, it occurred to me that with the same equipment I receive significantly
>>> different bandwidth allocation. Is TWC intentionally throttling Earthlink
>> My understanding is that TWC delivers all traffic coming from Earthink
>> customers to a Earthlink data center, and Earthlink is responsible for
>> backhauling this traffic to the internet. So Earthink might be saving
>> themselves some money by using a smaller and cheaper backhaul link.
> From my Earthlink over RR home connection to a google.com IP:
> Loss% Snt Last Avg Best
> Wrst StDev
> 1. fw
> 0.0% 15 0.5 0.5 0.5
> 1.3 0.2
> 2. user-0c2h181.cable.mindspring.com
> 0.0% 15 11.2 12.2 7.8
> 20.8 3.6
> 3. 188.8.131.52
> 0.0% 15 51.5 17.4 10.8
> 51.5 10.7
> 4. ge-6-0-0.rlghncpop-rtr1.southeast.rr.com
> 0.0% 15 17.7 16.4 11.2
> 34.6 7.5
> 5. ae-3-0.cr0.dca10.tbone.rr.com
> 0.0% 15 38.3 32.2 26.0
> 42.6 6.0
> 6. ae-2-0.pr0.dca10.tbone.rr.com
> 0.0% 15 32.9 32.6 25.0
> 69.4 11.1
> 7. 184.108.40.206
> 0.0% 15 27.6 32.6 26.4
> 48.2 8.3
> 8. 220.127.116.11
> 0.0% 15 45.1 35.0 27.5
> 55.8 8.7
> 9. 18.104.22.168
> 0.0% 15 40.0 44.6 25.0
> 147.9 34.3
> 10. 22.214.171.124
> 0.0% 15 55.2 33.0 26.4
> 55.2 7.5
> 11. 126.96.36.199
> 0.0% 15 34.4 30.2 25.1
> 48.1 5.7
> The only thing on there that's an earthlink owned IP is the 2nd hop
> right out of my router.
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DHCP server uses Earthlink pooling IPs, that is the reason, when you
received IP/Hostname-> user-0c2h181.cable.mindspring.com
the rest is using RR/TWC backbone...
Earthlink or RR.. Uses TWC backbone :P. like it or not
I have been in RR and earthlink, (now in earthlink again, since TWC
jacked up the price, and Earthlink does not ( I believe, TWC leased
contract agreement that not renew. I think in the future, Earthlink
Cable monthly should be identical with RR).
I have been dealing with Earhtlink Cust Supp, were horrible. they seem
follows by the scripts, they look like from India Center, the accents
is very strong.
I do not blame on Indian calling center, but Earthlink try to be cheap
by contracting to the calling center , whom does not know on how to
help their/earthlink customer.
even the simple thing is not done correctly for more than a year, I
overpayed my monthly earthlink email service, when I canceled my
email premium service. I always receive email that say " credits
$XX.XX" . I think I called 5 times every months before fed-up, I never
. everytime I called. cust suppot mostly say "I will get credit
back, in XX days" but never happens :P, they seems follow the script,
when I ask something different, they always repeat back the answer
(it seems for the script).
ok , just share my experience.
totaly correct, when I have issue with my internet, I never call
Earhtlink, (tried 2 times, were a waste time, at the end, earthlink
cust support will refer to TWC cust support).
I just having modem issue on last week friday, I just call TWC cust
Support. amd use whatever my billing information (from TWC), at the
end. I have to return the modem and get a modem replacement.
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