[TriLUG] Time warner business class chat

[Kevin Hunter]

At 12:35pm -0400 Wed, 02 Nov 2011, James Jones wrote:
> I am having a problem with TW business class and decided to resolve
> it via their chat routine.

> Note: I am using ubuntu as my main computer for communication with
> outside world. My browser is firefox. I sometimes use chrome
> browser.
>
> When I click on chat on their website, here is what I get in return.
>
> ================================================
>
> Minimum Requirements Not Met
> The Minimum requirements to use the Technical Chat services are:
>
>      Windows 98 or higher, with Internet Explorer 5.5+ or Netscape 6.0+
>      Macintosh OS 10 or higher, with IE 5.0+, Netscape 6.0+ or Safari 1.0+
> =================================================

Not to diminish the likely hood that it's a bot, but I've had good 
success with websites that refuse me service based on my OS/Browser 
choice by switching my user agent.  Both Chromium and Firefox have 
add-ons for this.

Cheers,

Kevin