[TriLUG] OT: Questions about AT&T U-verse

Jim Ray jim at neuse.net
Thu Mar 15 20:38:05 EDT 2012

When I upgraded service at twc from 3 MB to 18 MB, my problems went away.

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-----Original Message-----
From: Magnus [magnus at trilug.org]
Received: Thursday, 15 Mar 2012, 8:32pm
To: Triangle Linux Users Group General Discussion [trilug at trilug.org]
Subject: Re: [TriLUG] OT: Questions about AT&T U-verse

On Mar 15, 2012, at 7:06 PM, Amnon wrote:

> If they don't listen or respond, a tweet to @twcablehelp will get their attention right away.  And the person that will answer you will not be a first tier tech.

Let's see where this goes…


Thanks for the suggestion! I seem to keep getting stuck with awful technical support, even after escalations. But like I said earlier, this shoddy service goes all the way back to the installation.

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