[TriLUG] [OT] Time Warner Cable - new modem problems

[Derek Linz]

Ubee docsis 3.0 (I believe they only make one model) for business class,
Motorola sb6xxx docsis 3.0 for consumer. The Motorola is awful. It sounds
like they got a defective unit, but they ought to consider a nice router
and putting the modem in bridge mode. That tends to work a lot better.

Derek Linz
Net Friends, Inc
On Jun 7, 2012 10:26 PM, "Bill Farrow" <bill at arrowsreach.com> wrote:

> On Thu, Jun 7, 2012 at 10:12 PM, Jeremy Portzer <jeremyp at pobox.com> wrote:
> > Does anyone know what model modems TWC is likely installing these days?
>  Are
> > there any user-accessible log files as my father suggests?  Do they
> likely
> > have a bum modem, and how can they convince TWC to replace it... just
> take
> > it back to the store and argue?
> >
> > One thing that makes this on topic is that there is a Linux server behind
> > this modem...
>
> I had a similar problem with a TWC modem, which I convinced them to
> replace and haven't had any issues since.
>
> I set up a monitoring script to log the times and dates of outages
> from my OpenWRT router behind the modem.  Modify this to suite your
> needs:
>
>
> #!/bin/sh
> ##
> http://www.cyberciti.biz/tips/simple-linux-and-unix-system-monitoring-with-ping-command-and-scripts.html
> HOSTS="8.8.8.8 192.168.100.1"
> COUNT=4
>
> for myHost in $HOSTS
> do
>  count=$(ping -c $COUNT $myHost | grep 'received' | awk -F',' '{
> print $2 }' | awk '{ print $1 }')
>  if [ $count -eq 0 ]; then
>    # 100% failed
>    echo "$(date)       $myHost is down (ping failed)" >>
> /tmp/network-errors.txt
>    pkill -USR1 udhcpc
>  fi
> done
> --
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