[TriLUG] TWC IPv6 still TBD

Kevin Otte nivex at nivex.net
Sun Jul 29 22:21:37 EDT 2012


I tried bugging them again. They're still not giving out any useful 
information.


-------- Original Message --------
Subject: 	Your Recent Conversation with Time Warner Cable Chat Support
Date: 	25 Jul 2012 15:30:50 -0500
From: 	no-reply at timewarnercable.com
To: 	nivex at nivex.net




*This is a transcript of a chat conversation on 7/25/2012 8:08 PM(UTC).*
Kevin Otte joined the conversation.
Ask TWC:Thank you for contacting Time Warner Cable.
Ask TWC:I am an automated agent here to get you the help you need.
Ask TWC:I don't seem to have any information on that. *I'm referring you
to a live agent.*
Ask TWC:For information on IPV6 please visit the following URL:
http://www.timewarnercable.com/SoCal/support/topic.ashx/IPv6
Ask TWC:Please wait for the next available live agent.
Donna Martinez joined the conversation.
Donna Martinez:Hello, my name is Donna Martinez.
Kevin Otte:Hello Donna.
Donna Martinez:Hi Kevin.
Donna Martinez:Please give me a minute while I pull up your account details.
Kevin Otte:...
Donna Martinez:Thank you for your time.
Donna Martinez:We are still working on IPV6 service.
Donna Martinez:I am sorry, there is no estimated time.
Kevin Otte:Do you have even a rough ETA?
Kevin Otte:Ah, that is unfortunate.
Donna Martinez:I will pass the feedback to our engineers.
Donna Martinez:Would you like me to provide you with any other information?
Kevin Otte:That should do it. Thank you.
Donna Martinez:For more information about the products and services
offered by Road Runner, you can visit this link anytime to get more help
and knowledge : http://help.rr.com and check for online tutorials, FAQs
and more details about Road Runner features.
Donna Martinez:Thank you for contacting Road Runner Technical Chat
Support. Have a nice day!
Kevin Otte:You do the same :)
Kevin Otte left the conversation.






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