[TriLUG] Griping about Time-Warner outage

[James Jones]

Google 8.8.8.8  and Google 8.8.4.4 are your friends.

jcj

On Wed, Aug 1, 2012 at 11:46 AM, Jim Ray <jim at neuse.net> wrote:
> Yes. I run internal DNS with root hints and no forwarders.
>
> Sent from my iPhone
>
> On Aug 1, 2012, at 9:59 AM, "William Sutton" <william at trilug.org> wrote:
>
>> This is why, a long time ago, I started running a caching nameserver.
>>
>> William Sutton
>>
>> On Wed, 1 Aug 2012, David Burton wrote:
>>
>>> This is just "venting" . . .
>>>
>>> I just sent the following complaint to time-warner / roadrunner via their
>>> web form <https://help.rr.com/hmslogic/rrmail.aspx>:
>>>
>>> ----------------------------------------
>>>
>>> Around 2:50 a.m. today, I lost my Internet connectivity.  I've been waiting
>>> on hold for tech support for over a half-hour.
>>>
>>> While waiting, I investigated further, and it turns out that what happened
>>> is that BOTH of your nameservers (as provided by your DHCP server) stopped
>>> responding: 209.18.47.61 and 209.18.47.62.
>>>
>>> Other time-warner roadrunner nameservers still work, such as 24.25.5.52 and
>>> 24.25.4.107, so I've temporarily worked around the problem by setting my
>>> router to use those nameservers.
>>>
>>> But YOU NEED TO FIX THIS!
>>>
>>> The whole point of always having TWO nameservers is so that if one goes
>>> down the other will still be there.  But you're obviously using two
>>> nameservers at the SAME physical location, which caused them BOTH to go
>>> down at the same time.
>>>
>>> That's a big mistake!
>>>
>>> What's more, even after your nameservers had been down for 10 or 15
>>> minutes, when I refreshed my IP, and even when I power-cycled my
>>> cablemodem, I got the SAME (non-functioning) nameservers from your DHCP
>>> server.  Obviously, you SHOULD be monitoring them, and when they go down
>>> you should adjust the DHCP-provided nameserver info to provide working
>>> nameservers.
>>>
>>> Please let me know when you have fixed these issues!
>>> --
>>> This message was sent to: William <william at trilug.org>
>>> To unsubscribe, send a blank message to trilug-leave at trilug.org from that address.
>>> TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug
>>> Unsubscribe or edit options on the web    : http://www.trilug.org/mailman/options/trilug/william%40trilug.org
>>> TriLUG FAQ          : http://www.trilug.org/wiki/Frequently_Asked_Questions
>>>
>> --
>> This message was sent to: Jim Ray <jim at neuse.net>
>> To unsubscribe, send a blank message to trilug-leave at trilug.org from that address.
>> TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug
>> Unsubscribe or edit options on the web    : http://www.trilug.org/mailman/options/trilug/jim%40neuse.net
>> TriLUG FAQ          : http://www.trilug.org/wiki/Frequently_Asked_Questions
> --
> This message was sent to: jc jones <jc.jones at tuftux.com>
> To unsubscribe, send a blank message to trilug-leave at trilug.org from that address.
> TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug
> Unsubscribe or edit options on the web  : http://www.trilug.org/mailman/options/trilug/jc.jones%40tuftux.com
> TriLUG FAQ          : http://www.trilug.org/wiki/Frequently_Asked_Questions



-- 
Jc Jones
Blogs -
http://www.wendellgeek.com/weblog/
http://kixtech.blogspot.com/

webmaster for:
http://www.wendellgeek.com
http://classof1955.org
http://www.tuftux.com
http://www.therealpatpatterson.com
http://jonesjc.freeshell.org
http://www.trilug.org/~jonesjc