[TriLUG] TWC raises modem rental - again

[Matt Pusateri]

> 
> The first time you have a problem, any problem, with TWC, the minute
> they find out you have your own modem, they'll just blame it on that
> rather than fixing their faulty wiring or overburdened segments.
> 
> SteveT
> 
> Steve Litt                *  http://www.troubleshooters.com/
> Troubleshooting Training  *  Human Performance
> 


I have my own, it’s on the compatibility chart. I had TWC out about 45 days ago, they said nothing about my own modem. Did signal testing inside and outside the house, replaced the feed to the house and also some internal connections.  No problems or issues, other than the normal TWC ones.


Matt P.