[TriLUG] TriLUG] TWC raises modem rental - again

[David Both]

I will try to remember to follow up here after I get it installed. I plan to 
order tomorrow from Amazon so I should get it Wednesday.

My problem is that the modem works fine until we have a neighborhood cable 
outage. It will not reconnect automatically after that. This can be a major 
problem when I am traveling. I have not had any other problems like reset to 
defaults, or just dropping out. The problem only occurs when we have a cable 
outage.

Thanks, all, for your comments.


On 01/03/2015 01:51 PM, Scott Chilcote wrote:
> I would like to find out how this goes, if you don't mind following up. I have the TWBC Ubee modem as well. Now that I have gotten them to put it into bridged mode (and use my own gateway) I can usually ignore it. But as others have mentioned it resets back to factory settings every few months.
>
> The way I find out is that it turns its radio back on. So far Time Warner insists that it's not defective. They are so quick to launch into denials that they give the impression that they hear this a lot.
>
> Scott C.
>
>
>
> <div>-------- Original message --------</div><div>From: David Both <dboth at millennium-technology.com> </div><div>Date:03/01/2015  10:05 AM  (GMT-05:00) </div><div>To: trilug at trilug.org </div><div>Subject: Re: [TriLUG] TriLUG] TWC raises modem rental - again </div><div>
> </div>Thank you, Bill!
>
>
> On 01/03/2015 09:44 AM, Bill Farrow wrote:
>> On Sat, Jan 3, 2015 at 9:28 AM, David  Both
>> <dboth at millennium-technology.com> wrote:
>>> Any recommendations on replacing my TWBC Ubee modem? Despite the fact that
>>> modem rental appears to be bundled I really find it unreliable as it does
>>> not reconnect automatically after a neighborhood dropout.
>> I would absolutely recommend insisting that TWC replace your Ubee
>> cable modem with a Motorola model.
>>
>> I had nothing but trouble from a TWC BC (business class) Ubee modem -
>> it would go offline for 5min to 5hrs every couple of days until
>> rebooted, and at one point it reset itself to factory defaults and TWC
>> BC had to remotely reconfigure it. Search this mailing list if you
>> want more details.
>>
>> If you decide to buy your own modem, get the Motorola SB6141.
>>
>> Bill
>>
>> -- 
>>
>>
>> *********************************************************
>> David P. Both, RHCE
>> Millennium Technology Consulting LLC
>> Raleigh, NC, USA
>> 919-389-8678
>>
>> dboth at millennium-technology.com
>>
>> www.millennium-technology.com
>> www.databook.bz - Home of the DataBook for Linux
>> DataBook is a Registered Trademark of David Both
>> *********************************************************
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>>
>> -- 
>>
>>
>> *********************************************************
>> David P. Both, RHCE
>> Millennium Technology Consulting LLC
>> Raleigh, NC, USA
>> 919-389-8678
>>
>> dboth at millennium-technology.com
>>
>> www.millennium-technology.com
>> www.databook.bz - Home of the DataBook for Linux
>> DataBook is a Registered Trademark of David Both
>> *********************************************************
>> This communication may be unlawfully collected and stored by the National
>> Security Agency (NSA) in secret. The parties to this email do not consent to the
>> retrieving or storing of this communication and any related metadata, as well as
>> printing, copying, re-transmitting, disseminating, or otherwise using it. If you
>> believe you have received this communication in error, please delete it
>> immediately.
>>