[TriLUG] Printer/scanner recommendations

[Ric Moore]

On 02/05/2015 11:48 AM, Steve Litt wrote:
> On Wed, 04 Feb 2015 15:52:37 -0500
> Ric Moore <wayward4now at gmail.com> wrote:
>
>> On 02/04/2015 02:31 PM, Igor Partola wrote:
>>> I am (again) in the market for a new printer/scanner, and hope I can
>>> benefit from the wisdom of this list.
>>
>> I promised HP support. some time ago, that I would demean their
>> product offerings forever publicly. I am still at it. There was a
>> hardware product problem with my All-In-One and those still under
>> warranty got the fix. Mine was a month out of warranty yet they
>> refused to fix the hardware, even after I offered to pay the freight
>> both ways. Their excuse was that "I shouldn't have bought an
>> entry-level printer". WTF?? That reply was so offensive it made my
>> ears turn red. :( Ric
>
> LOL, from 1983-1998 I badmouthed Epson because of an incident when I
> applied for a job with them. I bet it cost them 100 sales or more, and
> I was probably just one of many this guy screwed around with.
>
> These companies should realize how bad it is to make an enemy. In your
> case, Ric, they basically said "yeah, the printer we made for you is
> shit, you should have spent more money." LOL, keep demeaning them, they
> deserve it richly.
The woman I talked to claimed to be the head of the US Tech Support 
department. Maybe that was "Meg" who later became the CEO?? Figures. :) Ric



-- 
My father, Victor Moore (Vic) used to say:
"There are two Great Sins in the world...
..the Sin of Ignorance, and the Sin of Stupidity.
Only the former may be overcome." R.I.P. Dad.
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