FW: Important Information on Your DIRECTV DSL Service

[stan briggs]

all,
after many happy years of bellsouth dsl service i switched to telocity
(directvdsl) so that i could get a fixed ip address.
does anyone know of another dsl carrier that provides a fixed ip
address? i hate the idea of having to pay to put my boxes somewhere else
just to get a fixed ip address.
thanks,
stan
p.s. i need fixed ip because i host my own mail and web sites. no, i do
not want to use any of the 'dynamic ip' services.

-----Original Message-----
From: CustomerCare@DIRECTVInternet.com
[mailto:CustomerCare@DIRECTVInternet.com] 
Sent: Wednesday, December 18, 2002 9:28 PM
To: stan@stanbriggs.com
Subject: Important Information on Your DIRECTV DSL Service


Dear DIRECTV DSL customer,

We have some difficult news to share.  With the dramatic change in the
capital markets and the significant shift in the telecom operating
environment, DIRECTV Broadband can no longer stand as an independent
business.    

It is our sincere regret to inform you that DIRECTV Broadband will
discontinue operations.  This email shall constitute DIRECTV Broadband's
30 day notice of termination to you.  Please be aware that DIRECTV
Broadband's network (including your email services) will remain
operational for a minimum of 30 days from the date of this notice.  We
are working with alternate broadband providers to determine options for
your broadband service, and as a result, our network may (but is not
guaranteed to) remain operational for some period beyond such 30 days as
we work through those options.  If you wish to terminate service before
our network is discontinued, please contact us at www.directvdsl.com.
No early termination or cancellation fees will apply.  In any event, you
will only be billed for services received through termination of your
service (whether terminated by DIRECTV Broadband or at your request).

We know you have many questions.  The best way to keep up-to-date is to
refer to www.directvdsl.com.  We'll keep this site current with the
latest information on your account, billing issues and next steps.   

If you are a DIRECTV subscriber, your satellite television service will
not be disrupted in any way.  Please do not call DIRECTV customer
service regarding your DIRECTV DSL high-speed Internet service, as they
will not be able to help you.  

It has been a privilege to serve you.

Sincerely,

DIRECTV Broadband Customer Care

NOTE:  Please note this email box is for distribution purposes only.  Do
not reply to this email message as it will not be received.