AIX Printing Question

[Bob Faulkner]

Hi Brett,

Have you tried configuring the printer via "smitty" or
"smit" in AIX  (#smitty) -- navigate to the printing
area.

You may be able to disable the tray feature in the
configuration so the the tray assignments are handled
by the printer.

smitty is fairly easy to use.  Just follow the "F"
keys (function keys) at the bottom of the screen.

Bob


--- Brett L Feller <felle002 at mc.duke.edu> wrote:

> Hello,
> I rarely post to this list but have a problem
> concerning AIX and the way it
> handles print jobs being sent to an HP printer. 
> Please understand that I
> am not the Admin of this AIX box, but am responsible
> for the printer and to
> some degree the application support.   Here is the
> problem:
> The Printer is only printing from Tray 3 and does
> not fail over to Tray 2
> when Tray 3 runs out of paper.  Even though there is
> paper in the Tray 2.
> The HP Firmware is configured to Print from any Tray
> with suitable paper
> and both Trays have the correct paper loaded. 
> However, the Printer
> documentation states that the Printer Firmware
> configuration is overridden
> by commands issued by a Print Job or an Application.
>  The Admin says that
> it is not AIX's fault that only Tray 3 and never
> fails over to Tray 2.  He
> is laying the blame on HP.  Now, I understand that
> the HP Firmware will
> start a job from Tray 2 before Tray 3 - unless told
> to use another Tray.
> The rub is he showed me the settings in AIX that are
> telling it to print to
> Tray 3!  The second part of this is that when not
> using AIX, and letting
> the Printer choose the Trays, it works flawlessly -
> the Trays will failover
> from one to the other without a problem.
> 
> Can someone point me to documentation on how to
> configure AIX to print to
> any Tray so that the Printer can decide what Tray to
> use?  Does any know if
> it is possible in AIX.
> 
> Thanks,
> Brett
> 
> 
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