[NCSA-discuss] Problem/Ticket/Call Management

[John Broome]

On 7/3/07, Sal Biancardi <biancard at us.ibm.com> wrote:
>
> Hello,
>
> I'm interested in hearing what you use for managing your calls/problem
> requests.. Thanks!


We're using RT in-house, and we have a client using Eventum, which
seems to be a fork of RT.  Both are good and easy to use.  I didn't
set up either so I can't give a good report on that.



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