[NCSA-jobs] Openings at VoiceThread

[Simon Karpen]

For the second time in recent memory, I'm helping hire my replacement. 
If you have any specific questions, please e-mail me off-list. For the 
position descriptions and application links, see below.

The work can be remote or local, but the positions do require regular 
travel to the Triangle area if you are non-local. Please feel free to 
pass these on to anybody you know who may be interested.

Thanks,
--Simon

Enterprise Integration Specialist

Responsibilities:
- Primarily a customer service role
- Support large / complex client integrations
- Troubleshoot client infrastructure issues impacting VoiceThread
- Handle AD/LDAP, Shibboleth, complex LMS, and other integrations
- Spend the vast majority of time working directly with customers
- Provide escalation support to support team
- Limited PHP programming, mainly for integration customization

Qualifications:
- Professional written and oral communication skills
- Strong troubleshooting and problem solving
- Excellent customer service / relations skills
- Familiarity with Active Directory, LDAP, single sign on
- Network troubleshooting tools and processes
- Some programming experience
- Strong PC, Mac and network troubleshooting skills

This is a remote position with periodic travel to the Raleigh-Durham, NC 
area

Apply at http://www.notchup.com/jobs/VoiceThread/506

-- 
Simon Karpen                                      simon at karpens.org
With sufficient thrust, pigs fly just fine. However, it is not
necessarily a good idea.
                          -- Ross Callon, RFC1925