[NCSA-jobs] Unix System Administrator Position

[Owen Stevens]

Unix System Administrator


We are looking for an experienced Unix Systems Administrator. The
ideal candidate will have a minimum of 4 years experience in
supporting Linux/Unix in production environments. Candidates must have
impeccable written and verbal communication skills and have a minimum
of 4 years experience with direct customer support.

What you will be doing:
Technical support, management of multiple on-going projects, direct
participation in complex service turn-up's, enhancement of operations
practices, proactive problem resolution and on-call support
responsibilities. Duties will additionally involve tracking
performance, utilization, platform growth, and adherence to service
metrics for assigned customers.

Background and Skill you need to have:
•	Responsible for performing the installation, configuration and
support of Unix/Linux
•	Secondary technical escalation point within Central Operations for
Unix/Linux servers and related technologies
•	Create technical documentation for customer environments, processes,
standards, technical training, and support procedures
•	Provides training and technical leadership to Tier I and Ops
Technician personnel
•	Participate in an on-call rotation to ensure 24/7 coverage of
critical customer and internal systems
•	Drive efficient and effective resolution of customer issues
•	Working knowledge of monitoring and management infrastructures
•	Must be able to follow established processes and procedures

Salary commensurate with experience
Excellent benefits
Permanent, full time position in Raleigh, NC