[TriLUG] Printer/scanner recommendations

[Peter Neilson]

On Wed, 04 Feb 2015 15:52:37 -0500, Ric Moore <wayward4now at gmail.com>  
wrote:

> On 02/04/2015 02:31 PM, Igor Partola wrote:
>> I am (again) in the market for a new printer/scanner, and hope I can
>> benefit from the wisdom of this list.
>
> I promised HP support. some time ago, that I would demean their product  
> offerings forever publicly. I am still at it. There was a hardware  
> product problem with my All-In-One and those still under warranty got  
> the fix. Mine was a month out of warranty yet they refused to fix the  
> hardware, even after I offered to pay the freight both ways. Their  
> excuse was that "I shouldn't have bought an entry-level printer". WTF??  
> That reply was so offensive it made my ears turn red. :( Ric

I have some sort of HP all-in-one that I bought a few years ago, and  
anyone who wants it for free can come and get it. It's a real bother to  
get it to admit I've changed the ink, and works as an excellent brick  
unless it believes the ink is installed properly. Takes a lot of wiggling  
ink boxes and shutting down and restarting to get it to work at all.

I figured, "Well, at least I can use the scanner part." No such luck.  
Unless the INK is in there and happy, you can't use the scanner.

HP used to be so good. My wife bought an HP gas chromatograph for her lab  
about 25 years ago, and had it installed, up and running while the  
alternative vendor, Perkin-Elmer, was still trying to figure out how to do  
a sales demo. Even earlier, a fellow at a lab where I used to work had a  
'scope probably hand-wired by Dave Packard himself that was awesome. How  
the mighty have fallen!