[TriLUG] Printer/scanner recommendations

[William Sutton]

There have been a lot of news reports of building contractors, carpet 
cleaners, restaurants, etc., actually suing (case in point, Hadeed carpet 
cleaners in Virginia).  If you have resources to fight litigation, go 
ahead and leave a nasty review.  Otherwise... as someone once said, 
"silence is often the best answer."

Another case in point to illustrate this.  Several years ago (12?) I went 
to interview with a web hosting company in the RDU area (names not 
mentioned).  The owner had taken the entire staff out to lunch to 
celebrate the company's anniversary.  They got back, 2 hours after my 
interview was to have started.  In the meantime, I had been waiting in the 
hot July sun in a full business suit.  I didn't get the job; it's probably 
better that I didn't (after all, if they treat a potential employee that 
way, how do they treat actual employees??).  A year or three after that, 
the gentleman in question posted a job listing to the TriLUG list.  I had 
two choices:  tell the world how badly he had treated me and advise them 
to run for the hills, or keep silent and not risk legal action.  I kept 
silent.  I'm still not going to reveal who it was.

We all get crapped on by corporate America, by small business America, by 
individuals, by friends, by family, by enemies (and sometimes telling who 
is who is itself difficult).  Usually, the best option is to go through 
proper procedures to get the issue resolved.  When that's not possible, 
being peacable usually is the better response.

One more story, to illustrate.  Many years ago (20-25), I knew a guy at my 
church who was a WordPerfect salesman.  We were looking for a word 
processor package, and knew that version 5.2 of WP was available.  I asked 
him if any newer versions were coming out soon, and he replied that there 
weren't.  So, I purchased a copy of 5.2.  A matter of a month or so later, 
version 6.0 was released.  I was steamed.  I contacted WordPerfect 
customer service and explained the situation.  They sent me, at no extra 
cost, a full version of 6.0, and, later, the upgrade to 6.0a.  From then 
on, I was a loyal WP user.

Final story.  I bought an HP LaserJet 4100N 15 years ago.  It's still 
going, and has 98% of its toner left.  I've had to replace the motherboard 
($300), and the JetDirect card (cost escapes my memory).  I paid $1300 for 
it refurbished from PCConnection.  If you figure that I've spent $2000 
total on it over 15 years (high), I've basically paid $133/year for this 
printer.  It isn't multifunction, but it's one heck of a printer.  The 
craptastic HP color InkJet and Scanner we got for a wedding present in 
2007 stopped printing after < 1 year (but still scans).  YMMV.

William Sutton

On Thu, 5 Feb 2015, Igor Partola wrote:

> Indeed. I have seen several stories of restaurants and B&B's charging their
> guests extra fees for leaving bad reviews on Yelp. Not quite "sue you for
> all you've got" bad but, still annoying.
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