[TriLUG] Ticket tracking for non-technical customer service

[C TC via TriLUG]

Take a look at OTRS. I deployed this for a small team in RTP in 2013.
Easy to setup, and you may be able to tweak for your needs.

https://www.otrs.com/

On Thu, Jul 28, 2016 at 6:04 PM, Scott Miller via TriLUG <trilug at trilug.org>
wrote:

> SugarCRM has a community / open source version:
>
> http://www.sugarcrm.com/download
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