[TriLUG] Ticket tracking for non-technical customer service

[C TC via TriLUG]

Forgot to mention Freshdesk. Another company I consult for is
using this for support, project management, and internal devops tracking.

https://freshdesk.com

On Thu, Jul 28, 2016 at 6:10 PM, C TC <c.crider at gmail.com> wrote:

> Take a look at OTRS. I deployed this for a small team in RTP in 2013.
> Easy to setup, and you may be able to tweak for your needs.
>
> https://www.otrs.com/
>
> On Thu, Jul 28, 2016 at 6:04 PM, Scott Miller via TriLUG <
> trilug at trilug.org> wrote:
>
>> SugarCRM has a community / open source version:
>>
>> http://www.sugarcrm.com/download
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