[TriLUG] Spectrum Business Class

[Brian via TriLUG]

As a TWCBC customer always keen to game the system to get the best deal 
(I already have a similar thing, bundle-price for non-bundle), I'm 
especially interested in this story.  Thank you for sharing the updates!

-Brian

On 02/17/2017 10:34 AM, David Both via TriLUG wrote:
> OK, after my conversation here earlier this week, I got a call from my
> Spectrum Account Executive. He wanted to know my concerns. We had a good
> discussion and to make a long story short, I am upgrading to a Spectrum
> offering of 100Mb down and 10Mb up. Very nice as I run some email and
> web servers on my network. I signed the edoc yesterday and they will be
> out this afternoon to install. Probably the only thing to do is either
> replace the current modem with a new one, or reconfigure the existing one.
>
> I also noticed on the Spectrum web site, while I was checking things
> out, that their policy is to *not* block outbound ports such as port 25
> for SMTP. This makes hosting my email server an unproblem. It was not a
> problem with TWBC, either, but I never saw that policy stated clearly
> anywhere.
>
> If this works out well, I also plan to do the same thing with my church,
> which now has the same TWBC offering that I do.
>
> The only thing is that they have to game the system a bit. Add a new
> service to the bundle to get the price. Then delete the extra service -
> assuming I still want to do that - and keep the same pricing for
> Internet as the bundle. Pay for 1 month of the extra service and $100
> for the installation fee, but with no contract, works for me.
>
> My church will save about $57 per month even with the added service and
> around $80 after we drop that TV service. At home my price ends up the
> same so I have 4x up and 6.6x down compared to current speeds for a one
> time $138 investment.
>
> So I will keep you all posted.
>
>
> On 02/15/2017 01:57 PM, David Both via TriLUG wrote:
>> I am thinking about switching from TWBC to Spectrum Business Class
>> (SBC). I know that Spectrum just bought TW so not sure what to expect.
>> The account rep I talked to said that I can keep on with my TWBC
>> contract at 5 up / 15 down, or switch to an SBC offering of 60 down /
>> 5 up for $20 less per month on the base fee and keep the static IPs at
>> the same cost as now.
>>
>> I am concerned about service, uptime, response time, etc if I change.
>> I have had no issues with TWBC and have been far more satisfied with
>> them than any other provider I have ever had, including their own
>> residential service.
>>
>> Does anyone here have any experience with SBC? If so I would
>> appreciate hearing about them in the next day or so.
>>
>> Thanks!
>>
>>
>