[TriLUG] OT: Questions about AT&T U-verse
chapelhilllaptopshop at gmail.com
Thu Mar 15 18:06:31 EDT 2012
On Thursday, March 15, 2012 05:35:32 PM Bill Farrow wrote:
> On Thu, Mar 15, 2012 at 4:28 PM, Magnus <magnus at trilug.org>
> > I ended up going back to Time-Warner and being stuck between
> > two lousy choices makes me want to give up the Internet. You
> > ask about Time-Warner but I've got intermittent connectivity
> > they won't do more than reboot my modem (over & over & over).
> > look at my modem and see it's fine (which it is 90% of the time)
> > declare it "working" and dismiss me.
> I went around this circle with TWC in the past. I ended up writing a
> small script that pinged my router, TWC gateway IP, and scraped the
> status webpage on the modem. Having a long list of accurate
> with timestamps and durations helped convince TWC tech support
> modem was going bad - they changed it over for a newer model and
> haven't had an issue since.
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